Great location, but... A review of Hotel Kampa Garden

This was our 10th trip to Prague and this time we stayed at Na Kampa Garden. The location is wonderful, but the amenities were definitely lacking. For those who are used to having soap and little toiletries in your rooms, the hotel does not have them. You need to bring your own or purchase there.

The rooms were very clean and neat. The cleaning staff was very pleasant and nice. The desk staff were not particularly helpful, with one exception. All the rest (and we stayed more than a week, so we met them all) were not trained in desk services. For example, we had a problem with our airline and needed the local number for our airline office. The desk clerk told us she did not have a telephone directory!! They did not help with finding places on maps (they had no maps, but couldn't seem to figure out ours).

The breakfasts were okay (same things every day, plus Tang for orange juice)...

Truthfully, you can overlook the breakfasts, but the front desk staff was less than helpful, and we concluded that they simply were not trained in dealing with tourists and/or their questions....

If we had been going to Prague for the first time, the trip might have been worse, but we know there are other hotels...

Even though the location was great, this traveler will not return to this hotel...

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Hotel Kampa Garden
403 reviews