Great hotel A review of Astral Tower and Residences at The Star
My partner and I stayed at Star City Casino Hotel from the 17th Sep-19th Sep 2004. Having never stayed there I was a bit worried. (our regular hotel was booked out by a conference).
Checking in was a breeze, they had over booked so we were up graded to a much nicer suite. It was a smoking room (we don't) you could smell a hint of smoke but not too bad though. Every thing in the room was clean and tidy and the view beautiful.
Buffet breakfast was great plenty of choice, could up grade to another level for beakfast but no need.
The pool and outside entertainment area was great they even cater for kids. Hotel and staff great would stay again. My only complaint was about the ajoining Casino. Never have i met a ruder bunch of people. They are meant to be in the service industry and Sydney being a land mark for tourist. what would people think of Australians?.
Every thing was too much effort for them. And all I wanted was a drink, not much to ask. Every bar person that i spoke to in the three days while there was rude. (not bad odds pitty i couldnt bet on that). Even floor staff couldnt be bothered. In bad need of STAFF TRAINING, starting by management, they need to get down on floor level and clean the place up.
All i can say about my experience is WHERE IS MR PACKER?