Great experience A review of Courtyard By Marriott Boston Copley Square
Just returned from Boston after attending a conference. Although the conference was headquartered at the Fairmont Copley Plaza, (and I stayed there before for the same conference) I decided to stay at the Courtyard based on Tripadvisor reviews. What a great choice! Just a block from Copley Square, the T, Newbury Street, and the Charles River, it's a great "home base" for exploring Boston. The hotel occupies the renovated 88 Exeter, a turn of the century hotel. The facility retains the charm of this older structure but is thoroughly updated inside. The rooms are just big enough with a great bed, large desk/work area, minifridge and coffee maker. Thursday through Monday there are special events in the late afternoon, we had tea on Saturday and Sunday and a chocolate tasting on Monday. The best part of the experience was the overall environment created by the staff. They were pleasant, engaging and helpful, from the housekeepers to the front desk staff and especially the "Destination Experience Specialist." I don't know how Marriott trains their people but it works. Sorry Fairmont Copley Plaza, you've lost a customer for good.