Great customer service at Embassy Suites A review of Embassy Suites Denver-International Airport
We missed our flight in Denver due to snow, so we had to find a room at the last minute. Everyone who worked at the hotel was so friendly and accomodating. The shuttle drivers were awesome, at the airport quickly and ready to go when we got to the lobby in the morning. They were so helpful at a time when we were extremely frustrated at the Denver Airport and Continental. All I can say, be sure that you are checking your bags 45 minutes in advance or Continental will sell your seats. We love Continental but not in Denver. The Continental agents thought an acceptable solution was to put my family (with 2 small kids) on the next flight at 2:15am. No thanks - we'll just spend the night.
The Embassy Suites was a life saver! The room was clean, check in quick, restaurant good, great customer service all around.