Good Location A review of Sheraton Clayton Plaza Hotel St. Louis

We spent family weekend at the zoo and this hotel was only minutes away from it as well as offered an opportunity to walk to dinner. I got a great price on this hotel through bidding on Pricline (way under what the daily rate was on the hotel's website). When this hotel accepted my online bid, I called and made sure that they knew that I needed a crib when we arrived (this was done a week before arrival). On Friday (day before arrival), I called to confirm that they are aware that we need a crib, I was told again that they are and will have one when we arrive. Upon check-in I was told when I get in my room to call Guest Services, which I did and was informed that they were all out of cribs. It took about 1 hour of back and forth with Guest Services to finally get a crib. I have to mention that everyone was very polite during this and hotel staff treated us with respect. Our room was average size, the bathroom on the small side. There is a charge for internet service as well as parking.

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Sheraton Clayton Plaza Hotel St. Louis
445 reviews