Good location A review of Comfort Suites Downtown Buffalo
We stayed here on the way to the Buffalo Airport.
Its probably the only hotel in its catagory in the Downtown Buffalo area that offers free parking in a 24 hour supervised lit covered parking lot.
The check in was smooth, and the employees were pleasent and helpful.
The location is fantastic if you wanted to spend
a night doing something in Buffalo...like going
to Shea's Thearter for a concert...or seeing a
hockey game at the arena.
The tram rail streetcars are right outside the hotel.
There is a TGIF restaurant on the ground floor of the hotel.
The hotel seemed clean, but the rooms needed some
Our washroom sink needed some refreshing,with age
taking over it. The heating system doesn't work
if you turn it all the way up. We didn't know this
and didn't have heat all night. The front desk asked
us why we didn't call them, but at 11:30pm the night
before you have an early wakeup call, you don't want
the hassle of someone fixing something when you
are already changed for bed.
They gave us the number for their head office, to
let them know what happened. They didn't cover over
our problem..and told us to report it, which I found
very professional of them.
Check out was easy and the 20 minute drive to the airport was easy to find. They even have a free
shuttle to the airport for those without a car.
Since they don't own the parking lot we stayed in,
we couldn't leave the car at the hotel, which would
have been a nice option.