Good hotel but don't eat in the restaurant A review of Rocco Forte Hotel Astoria
We stayed at the Hotel Astoria for three nights over the Easter weekend and found it a great base for visiting the city.
We booked into one of the rooms overlooking St Isaac's Cathedral (I think it was an Executive room) and found it very pleasant and comfortable. The view was terrific, the bed comfortable and the bathroom very stylish and airy. The location was perfect - five minutes to the Hermitage, ten minutes to the Mariinsky etc.
However, the restaurant was a huge disappointment. Breakfast each day was mediocre at best. The food was of a reasonable quality but nothing special for the class of hotel and the staff were very good at ignoring all efforts to get their attention. Also, at Euro 26 per person for breakfast in the restaurant or Euro 16 per person for coffee and a pastry in the hotel foyer, the prices were ridiculous. I am prepared to pay high prices for good service but do not feel that I got it here. That breakfast is not included in the room rate is crazy in my view.
We also ate in the hotel restaurant one night and again were disappointed. The food was bland and ordinary and the staff were either absent or intrusive. Very unprofessional. Annoyingly, our meal was supposed to come with a bottle of champagne, but after one glass each the bottle vanished never to be seen again. In the end we gave up trying to track it down as a bad job. This happened in a hotel that claims to be one of the world's best. Poor show Rocco Forte.
All in all, I would recommend staying in the hotel, but advise that people take all meals, including breakfast, elsewhere. There are lots of bars and restaurants within walking distance, so this should not be a problem.