God would be disappointed A review of Heritage House Hotel
I stayed at this hotel and it was a disgrace. God would be dissapointed. A kid crapped in the pool and the staff did not clean it. The front desk was blaring Marilyn Manson on a cd player and, to top it off, my sink in the bathroom of my room was not even attached. The pipes were not connected. When I complained, the front desk person told me to go sit and twirl,. I think you can figure out what that meeans. IT WAS HORRIBLE!!!!!!!!!!
Please explain yourself as I have been here at the Heritage House since we purchased it in 1999. With on site ownership and management any problems are taken care of immediately. Our staff does not "blast" any music and are certainly Not discourteous to our guests. Our AAA rating has gone from 2 diamonds to 3 diamonds, we have completely renovated all 143 rooms, bathrooms, and our banquet room and I have never seen or heard a comment like yours in the whole time I have been here. We run a clean, friendly, efficient family style Hotel and Restaurant and base all of our decisions on REPEAT clientele. I challenge you to offer proof of your comments and your name so I can verify that you even stayed here.