Go somewhere else A review of Pike's Waterfront Lodge
We arrived with a tour group in August at about 5:30 pm. We went to our room and turned on the air conditioner. At 8:30 pm we called the front desk to let them know it was not working. They ignored us until we called again at 9:15 pm. Then they sent someone to try and tell us the room was fine. The room was on the first floor facing the parking lot. We could not have slept with the window open. When we asked for another room they gave us the standard line "We are all sold out." Then they said the were calling maintenance. The front desk personnel would not let us talk with a manager nor would they give us their names. Finally after continous complaining to the rude front desk clerk he found us two rooms! By then it was about 11 pm and we had to get up at 5 am the next morning. We had also heard about the rude service from other guests. Also, when you walk in the first thing you smell is cigarette smoke.