Get Great Directions A review of Ramada Plaza Hotel Newark Intl Airport /EWR

The Holiday Inn North was the location for a business meeting I attended recently. What I noticed first, is that it's very difficult to find. I was with a friend who was from New Jersey, and we still ended up driving around for at least an hour. Once inside, check-in was easy, and people in general seemed helpful. That was until I tried to order something to eat. The lady, and I use the term loosely, who was taking orders downstairs was as rude as she could possibly be. She fit the typical "rude New Yorker" stereotype. I stayed a few days, and what I discovered was that this person was the exception, not the rule. The gym in the hotel was feeble at best, but at least it was free. In the room, the water ran constantly from the toilet; not on the floor, mind you, but it took the small tank half an hour to fill itself. The television reception was terrible. The flip over metal door lock broke off on the first night, luckily there's a dead bolt as a back up. The telephone reception was worst than the T.V. I have to say though, that the housekeeping staff was excellent. As is my nature, I often left money laying around. These people would pick up the money, dust underneath, and then put it back. I was very impressed because I haven't been as lucky at other, more posh, hotels. The shuttle service to and from the airport was very punctual. At check-out, a very nice lady named Mara helped me arrange my bill so as to make it easier on my finance department. Reimbursements are always a headache anyway, and Mara took the time to break down my bill per day, and print out every day on a separate page. She was wonderful, polite and very professional. All in all, my stay could have been worse, but I think with a little work on the management's part, any future stays could be made better.

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Ramada Plaza Hotel Newark Intl Airport /EWR
638 reviews