Get FLOOR and VIEW confirmed in writing A review of The Coeur d'Alene Resort
We stayed at the Resort in August and were appalled by our room. We had reserved a $229 deluxe room by a phone call direct to the hotel. Deluxe rooms (per the website) have either "wall to wall lake views" or "park and marina views". The check in clerk said only rooms on the second floor were available "for that rate".
Our room, on the second floor, had one large window which was almost completely obstructed by a ramp or staircase on the other side of the window. It was bizarre. By peering around the staircase you could see a little bit of light, but no view at all. I would bet your average prison cell gets more light. When we complained, we were moved to a room on another floor and given a pass to the concierge room for snacks.
The resort itself is ok, but not as luxurious as you might expect.
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