Get a suite A review of Crowne Plaza Hotel Kansas City Downtown

I booked a hotel room at the Radisson on priceline.com and got a good deal. Before checking into the hotel I read some reviews and was concerned. I have to admit that when I first checked in I was very disappoined with the room. The carpet had stains and the bathroom shower had mildew on the cocking. It needed to be recocked. Anyway, to make a long story short, I complained and we got our room upgraded to a suite. The suite was awesome!! The bed rocked. It was a select comfort adjustable bed and the best part was that the shower didn't have any mildew, it had been recently recocked. When I upgraded my room they told me that there would be no extra charge. However, in the morning they tried to re-charge me. I would advise other people to be careful and make sure that if they get an upgrade and the deskman tells them that there will be no charge, that they don't get re-charged. All in all, I would say that the regular rooms are about a 2 and the suite is a 4. If you stay at this hotel...GET A SUITE!!!!

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Crowne Plaza Hotel Kansas City Downtown
311 reviews