From nightmare to a dream.. Thank you Marriott!!! A review of Marriott Mystic Hotel and Spa

My husband and I planned a last minute trip.. We made reservations online and drove 6 hours from Maine to be here at this hotel.. We were so much looking forward to the time together as due to the health of my husband we may not get much more.. We got here and they had made a reservation error.. Our room was gone!! We were so upset things couldn't have been worse! They found us a room that night and they paid for it, then the next morning they apoligized over and over again and gave us the 2 nights that we had originally planned to stay for free, they treated us to breakfast both mornings.. I was in tears I was so happy to think that we were really going to be able to enjoy ourselves.. They really came through for us and I will forever be grateful!! The hotel is beautiful, the services are top quality, the spa was excellent.. My husband and I both had the swedish massages and they were so professional and it was so relaxing.. Just what we needed..

Thank you Marriott Mystic Hotel and Spa! Thank you all so much..

This hotel will be my recommendation for anyone and everyone traveling to this area!! I know that if I ever am able to come to the area again this will be where I stay "every time" ... thanks again..

Reviewed by
Marriott Mystic Hotel and Spa
516 reviews