Few minor quirks, but overall wonderful experience A review of Hilton Suites Ocean City Oceanfront
My girlfriend and I stayed at the hotel Memorial Day weekend. It was something I had planned for a month. The hotel and the events to take place this weekend were to be a surprise to her.
We arrived at the hotel at 10:30 am on Friday with the hopes of checking in early. Unfortunately there were no rooms available. This was no big deal, especially since check in wasn't until after 3:00. We decided to run a few errands, have lunch, etc. When we returned after three, there were still no rooms available. This irked us a little, but we understood it a big Holiday weekend and also a new hotel. The Front Desk Manager assured us the rooms would be available soon and offered us complimentary drinks at the hotel bar. Needless to say, we took advantage of the offer.
A couple hours and no calls from the front desk had me worried. The front desk manager once again offered a few complimentary drinks and also offered to comp one of our nights at the hotel. This was a generous offer considering we (meaning I) paid $275 a night. Well, long story shortened, our room wasn't available until after 6:00 pm. The only other issues we had were a non-functioning vending machine, limited seating at the pool and a maintenance person who walked into our room without knocking. Luckily my girlfriend had just gotten dressed!
Enough with the complaining! The hotel was immaculate. Very grand and posh by OC standards. The rooms, with a living area, a stocked kitchen, king sized bed, garden tub, two flat screen tvs and a balcony overlooking the pools and ocean were exquisite! The decor was great. I have been going to OC every year for the last nine or ten years and stayed at numerous hotels and condos, but overall the Hilton was in the top 2 or 3. The amenities and the staff truly made the hotel a nice place to stay. The bartenders were gracious enough to put a bottle of Dom P on ice when I told them we had just been engaged and the front desk staff worked well and levelheaded considering what they were experiencing on a tough weekend.
Although I had a few complaints early, my fiancee and I had a wonderful experience and look forward to returning.