Facility showing wear, but great staff A review of Hilton Tampa Downtown
I just returned from 4 nights at the Tampa Hyatt. I placed a $45/nt bid on Priceline and got this facility. I had to keep reminding myself this is a "business" hotel so the pool is totally unimpressive and restaurants too pricey. I thought I might have been given a lower-quality room since I was a Priceline guest, but a tour of other floors quickly revealed the same soiled carpets and torn wall coverings. The elevators made some pretty scarry sounds and I can only guess that other guests endored the same rock-hard bed I did. Hyatt could learn a thing or two from Starwood hotels. What was truly representative of the Hyatt name was THE STAFF! Yes - valet parking is the only option (if you want to come/go several times during the day) but I would call from the room and by the time I got to the lobby my car was waiting on me. The Concierge, Door Men, etc were all very personable. Room service was very accommodating and never took more than 20-30 minutes. Housekeeping was friendly and responded promptly to several requests. Note: This facility has replaced the common 4-cup drip coffee makers with the one-cup-at-a-time dispensers. I think these are terrible and told them as much. I hope this isn't a trend that will catch-on throughout the hotel industry. In summary, if location isn't a concern (and as one Trip Advisor has already said - downtown Tampa doesn't have much to offer because Channelside wasn't what I expected) and you can get a great rate, then this Hyatt is acceptable. And oh, don't confuse the downtown Hyatt with the one located on Westshore - which is a resort hotel with all the vacation amenities.
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