Fabulous and will only get better with time A review of Hyatt Regency Lost Pines Resort and Spa
We stayed here June 23-25th. Before we left town I checked the reviews and there were none to be found. I was disappointed to return home and find the previous sour review, because our experience was a complete 180 from the previous reviewer's experience. What a difference a week makes.
We booked our stay no more than a week in advance. We arrived early and had packed a swim bag assuming we wouldn't be able to check in for a while. We were surprised to find our room ready to go. A nice touch was complimentary tea and lemonade next to the registration desk for all guests. Also, there was a basket of pecans (there are a ton of beautiful pecan trees all over the property) with a scoop at the registration desk for guests snack on.
One of the first things we noticed about the property is that some of the landscaping is not in place yet, but they were working on in during our visit. Our 1st floor room looked out on a field of grass seed which will one day soon be a butterfly garden (we weren't in the room long enough to care). There is also a hummingbird meadow planned, but not in place yet.
As the previous reviewer stated there is relatively little shade at the pool and throughout the lazy river ride, but while getting towels we were offered an umbrella and stand. We noticed that as more people arrived each one was offered an umbrella if no shade was available. The pool goes from zero depth at the beach area to 4 ft and was perfect for my little ones. They have smaller innertubes for children (my 5 yr old fit comfortably) and my youngest just used her floatie ring to ride the lazy river if she wasn't riding along with me in the adult sized tube. My husband and 5 yr old loved the 2 story water slide and it was not a long swim to the side to get out and go again. There is a splash pad, toddler pool and separate beach area for the younger set. There is also an adult's only pool that is roped off so kids can't enter from the lazy river.
For dinner we ate at the Firewheel restaurant. They offered a buffet, but we passed. The kids loved the children's buffet for $5 that offered chicken nuggets, pizza, hot dogs, fruit, fries and extra large cookies and a drink. The food was great and the staff was efficient and super friendly.
Friday night there was a free presentation from staff of the Lower Colorado River Authority. They brought in skins, skulls and live animals of the region. The kids loved it. They got to touch 2 different snakes and a turtle. They were shown skins and skulls of mountain lions and bears among other animals. Afterward we enjoyed the free smores and live music in the outdoor hall behind the pool area overlooking the Colorada river.
The next day we were afraid it might rain, so checked with the acitivties director about possible options. We were told that if the storms did show up all of the planned outdoor activities for kids would be revamped and moved indoors. Each day they offer games and activities for kids and families on the lawn outside the pool area or in the pool area just about every hour on the hour. The activities desk also has a line of Cranium games to check out for the duration of your visit. The weather held out so we spent the day at the pool. That evening, there was a stage coach and mules for anyone that wanted a ride. We asked what the cost was and were told it was complimentary (the first two weeks guests had to pay, but mgmt changed their minds).
We ate dinner at Shellers and the food was excellent, as was the service. They allowed the kids menu from Firewheel to be served to the kids, even though there officially wasn't a kids menu in there.
A storyteller came in Sat evening and although my husband and I were really interested in his stories, it was a little over our kids' heads so we back over for more smores and music. Sunday morning they had pony rides for kids on the back lawn for $20.
My husband and I spent the weekend debating the pros and cons of the Hyatt Hill Country vs. Lost Pines and finally decided that who ever had the best price for the weekend we wanted would get our business. We love Hyatt Hill Country, but were equally impressed with Lost Pines. We didn't experience any opening/growing pains. They are working on a park right on the Colorado River that you can access and an amphitheater is being built with a big stage overlooking the river. We never had any problems with any of the restaurants, the room was clean and spacious with a plasma tv, fridge, separate shower and tub and spa products. The entire staff went out of their way to be friendly, welcoming and helpful. Veronica of Elgin in the Firewheel restaurant was a standout!
Time will only make this property better than it already is.