Expected much more A review of Glidden House Inn
We stayed at the Glidden House for five days in February 2004 due to its proximity to many arts and cultural attractions, and its location right next to Case Western Reserve University. On proximity and ease of access to the Cleveland Symphony's Severance Hall, the Botanical Gardens, the Cleveland Art Museum, CWRU and the Cleveland Institute of Music--the Inn could not have been more convenient.
On the plus side, the architecture, entrance, lobby, breakfast room and common areas are very nice. Included breakfast is served in a charming room with fireplace and was of above average quality--fruit, rolls, bagels, hard boiled eggs, juice, coffee, some limited teas. The adjacent Sergio's Restaurant was very good. The initial impressions are so favorable that the actual room was that much more disappointing.
Our 3rd floor standard room was reminiscent of a tired Howard Johnsons motel sorely in need of an upgrade. Unremarkable, cheap furniture, poor mattress quality, old 2" thick foam pillows, threadbare towels, anemic shower pressure, slow toilet flush, non-functioning alarm clock, incorrect (and unchangeable) clock on TV, and a drafty heater, all in a relatively small room were a marked difference from the lobby. Almost felt like a "bait and switch." Elevators to just the 3rd floor were agonizingly slow and for some reason stopped, uncalled, at the 2nd floor each time--a fact noted by a friendly maid on one of our uses.
Overall, a disappointment. The Glidden House Inn could use a serious upgrade of its rooms--notwithstanding the ground floor facilities, the room we stayed in was more reminiscent of a neglected motel on a secondary road.