Exceptional Service A review of Sandpearl Resort
I agree 100% with the previous review... not only is this a beautiful resort but the service was impeccable. Every staff member we came across greeted us with a smile and were very attentive to our every need. The experience begins as you pull up to the valet- all of the gentlemen were extremely friendly and asked us about our stay daily. As you walk into the grand lobby you are greeted by the pr staff who are quick to escort you to check in and point you in the right direction for your every need. The bellman had our bags to our room within minutes of our arrival. The concerierge gave us great advise for a restaurant for dinner and went as far as printing directions and locating it on a map for us. Being a brand new resort I was a little worried about there being a couple of quirks that haven't yet been worked out... we only notice one- our first room did not have hot water- but that was no problem... they quickly moved us to another room... sent the bellman with the new room keys- and to grab our bags and went as far as upgrading us from a pool view regular room to a gulf front junior suite at no charge for our inconvenience... I have nothing but wonderful things to say about the Sandpearl Resort and I hope to go back many more times in the future..