Drowning in hipness, Failing as a hotel A review of Hotel Max
Ok, maybe it wasn't a great idea to book my mother-in-law at a new hotel, but the articles and website gave every indication that this was a nice hotel.
To start with, the rooms are miniscule-- nicely appointed, but so small that luggage doesn't even fit comfortably. One wouldn't even be able to stretch their arms out in the bathroom it was so small. And the shower?! So small that it's impossible to not touch the sides of the stall (a gross prospect in even a clean hotel!) Which brings me to my second point.
When she pulled back the sheets to go to bed she saw a black hair. Pulling the sheets back even more, she saw that there were even more black hairs. So many, that it was obvious that the sheets had not been changed after the previous guest! She called the front desk for housekeeping to bring up clean sheets, but was told that since housekeeping had gone home for the night (haven't they heard of 24-hour housekeeping?!), they would send up someone else... immediately. After an hour of waiting and multiple phone calls to the front desk (at 11:00 p.m. at night), they finally sent up someone (looking suspiciously like a valet parker) to help her with the TV and the sheets (oh, didn't I mention that the new "flat-screen" television didn't work either?!)
Although they did comp her for a night, it was overall a terrible experience for her. Seattle has many wonderful hotels; this isn't one of them. Pay the extra money, stay someplace else.