Doubletree - Double trouble! A review of Doubletree Hotel San Francisco Airport
We got our room through priceline for $48, which is awesome, but I have learned that you get what you pay for at this hotel. The front desk had trouble locating my reservation, but finally found it. The room was typical convention hotel decor. I tried to call the front desk to ask for more pillows only to find neither phone in the room worked. So I had to use my cell phone. Neither the pillows, or the phones were dealt with that night. We had dinner at the Chutney Grill and found the service to be extremely slow -- 40 minutes to be served dinner on a dead Wednesday night. The food was mediocre. In the morning upon driving out, I was stopped at a booth and charged $13 for parking! Nobody had said anything about parking at check-in. I was furious. I paid, drove a few blocks, then decided to deal with it. I drove back to the hotel and asked why I wasn't told about the parking charge up front. They answered that the small print on the Priceline form said they could make additional charges. I said they were being dishonest and finally the manager comped the parking fee. I wouldn' t have minded paying, but they should tell people up front. All in all, not a place I would return to.