Don't waste your money here.............. A review of Hampton Inn & Suites Hershey

The hotel, and my room was beautiful....but my praise ends there. I booked a Jacuzzi suite 2 months before my trip through 1800hampton. I checked in, went up to my room and found no jacuzzi. Went down to the front desk and was told that there were no jacuzzi suites available, even thought I had reserved the room two months ago directly through Hampton's 800 number. I was also given the wrong info about the size of the jacuzzi suite when I booked it. I was told it was a 2 room suite, but it is only available as a one room suite. The info didn't really matter since I wasn't getting my jacuzzi suite. Anyway, I ended up in a regular room at the same $ rate.The whole reason I booked this hotel was for the jacuzzi. So...my room had light bulbs missing from a few lamps,and food left over in the cabinets from a previous visitor. Obviously houskeeping doesn't feel the need to clean out the kitchen cabinets. The hotel advertises 30 or so T.V. channels, but I only got about 10-15, most with horrible reception. This really only mattered since I have children. Housekeeping is supposed to restock coffee,tea,hot chocolate & popcorn each day. The only thing they restocked was coffee and that was it. The continental breakfast consisted of frozen bagels, frozen waffles, frozen pancakes, frozen french toast, cold cereal and so on. .Sorry this was so long, I just don't want anyone else being dissapointed, like my family was. For the $255.00 you will spend a night I would definitely say, stay somewhere else!! For that kind of money the service should have been MUCH better than it was...

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Hampton Inn & Suites Hershey
426 reviews