Don't Stay here.... A review of BEST WESTERN The Mainstay Inn

I was confirmed with a non-smoking room and 2 double beds. Upon arrival, I received a smoking room in the basement. It was awful! You look out the window (at least there was one) and you are eye level with the sidewalk. Window wouldn't even lock - so I felt VERY safe. When I went back to the office, I was told my group was given the "economy" rooms. Thanmks for the favor. However, we were never told they were in the basement and to get there you had to walk through a hallway that smelled like bathroom and stale smoke - not that fresh smoke smells good but you get the drift. Oh they were accomodating..we could get a "good" room for $20 more. When I asked why I was confirmed with a non-smoking room and yet received a smoking room, they replied, "Oh it must have been a mkistake." No, the mistake was that I stayed there. I should have walked out the door. It was the absolute worst hotel room I have EVER had. I kissed that $300 goodbye!

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BEST WESTERN The Mainstay Inn
382 reviews