This is the worst hotel I have ever stayed in. The carpeting in our room was disgusting!!! Dark black spots throughout the room. When we complained they apologized, but would not offer us any other room. I soon found out why. The rest of our group's rooms also had spotted carpeting. The room was roomy and otherwise in decent shape. Carpeting in the hallways was also very dirty along the edges. As mentioned, the hotel staff is friendly, but useless. When we arrived we had no kleenex. I went to the desk and requested kleenex and a foam pillow. They were never received. The following day I put in another request. We did get the kleenex, but another feather pillow arrived, not the foam one I requested. When I was at the front desk one of the times, I overhead a very interesting conversation. Another guest had booked a double room and had a confirmed reservation in his hand for the double room. However, there were no doubles available, only singles. They told him (and I swear this is exactly what I heard) that when you make a reservation there, you are not guarenteed a particular room type. You are only guarenteed that they will have a room for you. So beware. If you are travelling with a group of four, you could end up in a single room. BEWARE!!!!! I say avoid this hotel. The cheap parking is not worth the gross room you will have to stay in. Find another choice!!!!!!!!!!!!!!!!!!!!

Reviewed by
University Place Conference Center & Hotel Indianapolis
223 reviews