Don't do it...trust me A review of Crown and Cushion Hotel

total lack of integrity -- not something you want in a hotel. we arrived with our children for christmas...promised a lovely, enchanting hotel with a many course special christmas meal -- and with a hefty price tag. the room was fine, but the shower was broken, and never fixed during our week at this inn. the staff (but not the owners) were lovely young kids from south africa and other foreign countries, and tried as best they could...they knew and were embarassed by the owners lack of interest in their guests. the owners, one in particular, should not be in the hospitality business, as he does not have a clue about how to deal with customers. we paid a great deal of money, and day after day encountered problem after problem after problem, and only received attitude in return. it was so stressful, and so awful -- had other hotels been open over the holidays, we would have left immediately. he even shrugged his shoulders and suggested we leave, on christmas eve! (knowing full well that there was not anywhere else in the vicinity) it was a nightmare -- never, never again. there are lovely hotels in the area, do yourself a favor and choose a different one.

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Crown and Cushion Hotel
365 reviews