Do not waste your time A review of Sheraton Raleigh Hotel

We don't have much positive to say about our hotel stay there:

1-our reservation was changed from 2 double beds to one King.

2-We ended in a smoking 2 double beds after suffering-at 1 in the morning- the incompetence of the check-in employee who basically gave us (again) wrong room and claimed we had requested it.

3-There are young party animals roaming hotel hallways with impunity till wee hours of the morning: they are loud, high, use colorful language -we have little kids so definitely not ideal- and not stopped by hotel security despite our complaints.

4-hotel manager stated she was crediting our spg account with 1000 starpoints to offset our terrible stay. That is not very generous BUT in addition our account only got credited 500 points.

Run in opposite direction!

Reviewed by
Sheraton Raleigh Hotel
307 reviews