Do Not Stay At Riverside Hotel!!!!!!! A review of Mamaison Riverside Hotel Prague

Dear fellow travellers,Firstly I would like to point out that I am generally not in the habit of complaining but I believe on this occasion such emphatic complaint is justified!!Without being too emphatic do not stay at the Riverside Hotel!!I have just returned from Prague having spent 5 nights at the hotel, but was forced to leave on the penultimate day and book into another hotel.This was due to the fact that my room had been entered without my permission ie the "DO NOT DISTURB" sign was on the door,yet the hotel staff felt totally justified in ignoring aforementioned sign.Certain items went missing from my room.When I confronted the hotel manager about this his attitude was deplorable. Effectively he accused me of lying, as something like this had, apparently, not happened previously.As you can imagine I was disgusted by this and quite frankly had never encounterted such an attitude before in any of the numerous hotels that I have stayed in!!!I certainly did not expect to meet with such ignorance and apathy in a supposed "small luxury hotel of the world" which it certainly is not!!!!! Nor is it even bordering on five star accomodation!!!Having spent an already prohibitive amount of money in a hotel which quite frankly has no facilities save for a bar which sits about 10 people and a room service/hotel food menu which offers about 5 items,I felt I could not possibly stay another night there.There are many fantastic hotels in Prague and I would strongly suggest that u make other arrangements rather than stay in this gaudy boarding house.Check your hotel bill before you settle up as you might be surprised at what you may be charged for.ie.facecloth.You have been forewarned!!

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Mamaison Riverside Hotel Prague
848 reviews