Disappointment in Monterey A review of Comfort Inn Monterey Peninsula Airport

Nice setting, but a disappointment from there.

Room key didn't work. Desk clerk brought another one. An apology was given, but no other compensation for the delayed-service (the clerk arrived 12 minutes after the initial request for another key was made) and inconvenience to the guest was offered.

Slow flowing vanity sink drain; chrome stopper inoperable.

On first entry to the room (Number 206) saw dirty plastic drinking glass on dresser top.

No shower doorknob on the tub side. It was nearly impossible to open the glass shower door --- with dripping-wet fingers --- from inside the enclosed tub.

Laundry line in the bathroom was broken; above the tub, ceiling paint was peeling.

There was hair (not the reviewer's!) on bath towels.

The room heater was very noisy.

The bed pillows were thin foam.

TV channel display didn't match what was being broadcast.

There was no "Do Not Disturb" sign.

There was sufficient hot water at 5:50 a.m., but there was only warm water at 7:10 a.m.

There were cold breakfast rolls, bagels, and icy-cold pats of butter for the continental breakfast, which was served in the inn's lobby.

Dispenser-type paper napkins and plates were available, as was a thermos of coffee and one type of tea, packaged in paper.

Skip the "Way Station Inn & Suites" in Monterey, California.

At the inn, the customer gets what is paid for. The low rate is not worth the poor, unsatisfactory accommodation, cleaning standards, service, and food.

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Comfort Inn Monterey Peninsula Airport
116 reviews