Disappointed A review of NH Brugge

I have stayed in several Sofitel around the world and the experiences have always been very positive. This is why I booked Sofitel in Brugge but I was extremely disappointed. I must say that the hotel was not up to the Sofitel standards I am used to. First of all I had to change rooms since we were put in a smooking room without asking us, and the smell was so strong you could hardly breathe despite my friend is a smoker too and myself I'm quite used to the smell at home! Room size was ok but nothing great, but the problem is that it really needed a complete renovation: dated decoration, furniture was old, damaged and scratched, funny smell.... Bathroom was really small for a Sofitel and old as well... The overall impression was of a hotel that has long passed its best days... Even breakfast was rather poor for a Sofitel... Best thing about it is its location next to the city center but being Brugge a rather small city this is not a particular advantage. If you are coming by car location is great since there's a public parking right next to the hotel.

For sure I will not go back again.

Reviewed by
NH Brugge
856 reviews