Dirty Bathrobes..... A review of Bohemian Hotel Celebration, Autograph Collection
We were disappointed with the service and responsiveness of the hotel staff and management. I booked a golf package for my husband's birthday and the first thing I noticed was that the gift package that was supposed to be in our room was not there. The next item was the bathrobes in our room were dirty... The next day they transported us in an antique car, which was dirty inside, to the golf course only to discover that they did not provide us with the voucher for our round of golf.... then we found out our reservation had been messed up and we were only scheduled to golf one round instead of the two I had requested. When we arrived back to our room around 3 p.m. our room had still not been cleaned ... as well the safe in our room malfunctioned and could not be opened. When they finally cleaned the room and brought us new robes we discovered they were also dirty with spaghetti looking stains on the front!
The excuses I received was that the management of the hotel had recently switched and it is no longer a Disney managed operation.
They did give us one night free.
Travelers also recommend:
- More recommendations