Decent accomodations in a great location A review of Hotel Shattuck Plaza

We arrived at the Hotel Shattuck with some trepidation having seen reviews written by former guests. However, we were pleasantly surprised. We booked two rooms, one for a week and the other for four days. The rooms were quite spacious. Although the carpet, wallpaper, sheets, and just about everything else was stained, they were all clean. Room maintenance was good. The bathroom was clean but with old fixtures and little shelf space. The shower was easy to control and the spray very smooth. Hot water arrived at the tap instantly. It was great. As other reviewers had noted, there was not enough heat generated by the 19th century radiators. This was easily fixed as the hotel clerk gave us two space heaters that were more than adequate. Some reviewers have complained about rude hotel staff, particularly the manager. We encountered only helpful staff and the manager gave us a bottle of water from his office refrigerator when we told him that the vending machine was out of water. The hotel claims to provide a continental breakfast but everyone, including some hotel staff, agrees that the breakfast is an insult to the guests, consisting only of coffee, watered down orange juice, a choice of white or whole wheat sliced bread (which was very fresh, though), and some near rancid butter (served in a cold room). There is an elevator which was marginally operational during the week we were there. Internet service is provided for guests but is limited to 15 minutes

per room per day (the hotel clerk may bump that up if you ask nicely).

The hotel is about 30 feet from the BART station, and in the same building is Cold Stone Cremery, Mel's diner, a multi-screen movie theatre, a Starbucks, a computer games store, a "hands-on" museum, and lots more. Caddycorner to the entrance is a Walgreens. Caddycorner to the other end of the building is Peet's (my favorite). The UCB campus is one block away. It was a far, far better location than all of the other hotels we considered. In summary, as long as quirky things do not bother you, the Hotel Shattuck is a really great value with lots of pluses and a few stange minuses.

Reviewed by
Hotel Shattuck Plaza
588 reviews