Customer Service A review of John Ascuaga's Nugget Casino Resort

I had the worst service at Rosie's Cafe. After a 30 minute wait for a Pizza "to go" I asked the waiter how much longer would it be before my Pizza was ready. He said he would check, only to find out they had not even put it in the oven. I stated it would take about 15 minutes, I told him I couldn't wait since my bus would be leaving in 5 minutes. I asked that he cancel the order and return my money. Oh, I forgot to mention he asked me to pay right after I ordered the Pizza "to go" his name was Ronald that the name on my paid receipt. I was asked to go the cashier for my money back. The cashier called the manager Holly O'Bester would immediately told me she would not refund me back my money. I told her the Pizza was not even in the oven and I had to leave again, she said she would not refund my money. I know John Ascuaga's Nugget make enough money to hire more professional people. I have been to the Nugget many times have eaten at many of their fine restraunts but have never eaten or heard of Rosie's until 02/14/03 this is when I experinced the rude woman Holly O'Bester. I want to let everyone know do not EAT at Rosie's Cafe. Customer Service STINKS

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John Ascuaga's Nugget Casino Resort
1033 reviews