Customer Service Not Up to Par A review of Doubletree Hotel Tallahassee
I stayed at the Doubletree February 28 while conducting business with the State. The room, bedding and bath, were nice. I had a great view of a Federal courthouse. As a Hilton Honors Gold VIP member, I was given a couple of drink coupons at the in-hotel restaurant and free breakfast. My chief complaint relates to computer support. They have wireless internet, but I needed a modem. They only had 2 and those were checked out. The front desk said that everytime they rented them out, they ended up being stolen. When I explained that the deposits were more than enough to go out and buy some more, she replied that they hadn't done that. One of the business center computers did not have access to the internet. The front desk was not concerned with that either. Overall, it's an okay hotel, but don't expect anyone to bend over backwards to help you.