Checked inn checked out A review of Holiday Inn Hotel & Suites Daytona Beach

After seeing the reviews on this hotel , I was sold booked and paid for 2 months in advance!!! 4 days before we were to arrive I recieved a phone call saying they basically overbooked and are finally letting me know!!! This is supposed to be my last vacation and I was irritated. I was told to arrive May 10th instead of May 7th . When we arrived a rude desk clerk named Jason checked us in. We were there all but 1 hour. Not what I expected, #1 the safes were not working, when I called some guy shows up at the door with no uniform handing me new room keys. How safe did i feel, after that we decided to go down to the beach, The steps had so much sand on them my 6 year old took a tumble and ripped open both of her knees. We were on our way back to the room to bandage her up when we were stuck in the elevator for 15 minutes. At that point we told the front desk they replied " oh sometimes the buttons get stuck" bs because we tried everything to get out. even the help button but no one replied!!!! That when i demanded my money back and left!!! This hotel should not even have the holiday inn name!!!

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Holiday Inn Hotel & Suites Daytona Beach
368 reviews