Check the Cancellation Policy A review of The Mountain Top Inn & Resort

Just wanted to give all who are interested in staying here to make sure your plans are definite. They have a 21 day cancellation policy with no flexibility. We had to cancel 13 days out for a midweek - April reservation (read-slow time of year, we weren't taking a room from anyone) and they would not credit our account. They said they would hold our deposit for a future trip. As owners of a small hospitality business, we understand the loss of revenue issue but I can not recall when we have kept a midweek deposit. Because it just creates a disgruntled customer who not only won't go back, but will make sure all their friends know about their treatment. Why should they get to keep my money? I guess because they have their cancellation policy and they stick to it. Just make sure you are going if you reserve.

Reviewed by

More great choices in Chittenden

Search for more deals in Chittenden

The Mountain Top Inn & Resort
360 reviews