BUYER BEWARE! A review of Sanctuary Resort & Spa
My sweetie decided to surprise me with a spa treatment for my birthday and Valentines day. I was truely pleased until we arrived.
This place is truly a dump! We had to look at three rooms before we found even one that was remotely sustainable to put my pet into. Cigarette stains all over the place, furniture and drawers missing, just overall a dirty feeling! At the time we were there, they had a Hassidic convention, where the patrons reserved the covered spa and jacuzzi for almost the entire time! I happened to glance in and all I saw were naked butts! The restaurant smelled of old grease, as did the rooms. The website boasts of nine waterfalls? I didn't see one! Everything was dirty, dirty, dirty. And if you book in advance, and once you get there, decide that you don't want to stay, they tell you their policy is no refunds, and you're stuck anyway! The management won't budge on that.
Did I mention the restaurant was gross? As were the wait staff.
I wouldn't recommend this place to my worst enemy. Don't let yourself get caught up in their trap.
I stayed there back in February, and from the recent reviews, things haven't change.
Buyer be aware. Be very aware. And very Scared!