Bring Ear Plugs A review of Cincinnatian Hotel

The rooms in the Cincinnatian hotel are nicely furnished and obviously recently refurbished. Our room had a strange "L" shape with a long hall to the bathroom but other than the fact that the outer door to the hall wouldn't close, the room was fine. However, this place has one hugh flaw. They have a band palying in the bar from 6-11 that you can hear throughout the entire hotel. The hotel has a giant atrium in the middle and the sound just reverberates. We were on the 7th floor and literally the sound could be heard over the TV. We had checked in earlier and returned after dinner to the noise. Management did offer to move us, but at 10 pm I didn't want to go through the trouble of moving. And we were going to be out of the room during much of the second day of our stay. Also, considering how loud the sound was, I'm sure you can hear that kind of noise through any closed door. Other than an apology, nothing else was offered by management. The defensive attitude of the night manager indicates to me that I wasn't the first complaint he'd heard. His comment "Some guests actaully like the music" was one of a series of excuses/reasons for the music. I've stayed at a number of outstsanding hotels with lively vibrant bars. They ALL insure that the guests who don't want to hear the music are allowed to relax in peace without having to call and complain. I also just reread some of the other reviews of this hotel. Frankly they are too complimentary. Sounds like the brother in law of the manager wrote some of them. It's a nice hotel but not a Mandarin Oriental or a Four Seasons. If a quiet room is important to you, think twice about this hotel.

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Cincinnatian Hotel
466 reviews