Beware of the EXTRAS! A review of The Hotel - Brussels

Beware of the EXTRAS! Staying at a Hilton hotel you expect that certain amenities are included in the price...not true at this Hilton hotel. In the room they provide you with a coffee/tea hot water boiler but when you call Housekeeping for the tea bags and instant coffee they inform you that there is a 5 Euro per day surcharge. While the hotel publicizes their state of the art gym -- they also have you sign a liability waiver and inform you that there is a 10 Euro daily surcharge for the use of the gym. Forget room service. The cheapest dish on the menu is about 40 Euros PLUS a 16% service charge and a 5 Euro delivery fee. Continental breakfast costs 25 Euros while an American breakfast (difference being you get eggs and bacon) costs 30 Euros. Upon check out they had "mistakenly" charged my account for two beers, one Red Bull and two bottles of mineral water. Incredible! Lesson learned - give yourself enough time at check out to review the bill BEFORE handing over your credit card!!

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The Hotel - Brussels
1129 reviews