Best hotel in the state A review of Conrad Indianapolis
I stayed here two nights (Wed + Thurs) in April. Overall, this hotel is fantastic, and certainly a 5-star.
Things to like:
1. The most comfortable bed, hands-down, of any hotel I have stayed at in the country (and I have stayed in hundreds the past 15 years). Their beds beat the Westin Heavenly Bed, Sheraton's, Marriott's new bed, etc.
2. Beautiful 42-inch plasma screen. Click the functions button on the remote and you can quickly adjust the "stretch" or "no-stretch" for analog channels (like Fox News) for your own preference. The HD channels (local networks, ESPN, Discovery) are awesome!
3. Great shower with a cool pivoting Grohe-brand dual showerhead, with plenty of water pressure. You can pivot the hole dual-array down and towards the wall when first starting the water to avoid freezing/scalding, get the temperature the way you like it, and then pivot it back up high. It can pivot high enough to keep basketball players happy, and low enough to keep vertically-challenged people happy.
4. LCD screen in the bathroom is a nice touch.
5. Front desk staff quickly remember your name for the next time you walk up.
6. Boston Acoustics clock radio has great sound, and was pretty easy to adjust it's alarm.
7. Wireless Internet is free in the rooms (but not in the Meeting rooms...see below).
8. DVD player and electronic safe are tucked below the TV cabinets's "bar" in the top two "drawers".
9. Meeting facilities on the second floor are top-notch, with very helpful staff. The bathrooms in the public areas are so nice that they keep a stack of fresh cloth towels instead of paper towels or blowers to dry your hands (basket down below to toss them into).
10. I am a Hilton HHonors member at a VIP tier (Silver), so I got the letter under my door the first evening offering a voucher for complimentary breakfast pastries in the restaurant each morning (regrettably, I did not partake).
Things that are not-so-nice, or at least stuff to know:
1. Self-parking was impossible mid-week. All local parking lots within a few blocks were ALL full...we checked. Pull up to the curb and use the Valet ($25/night) and save the hassle of looking. As mentioned in another review, getting your car will take more minutes than is typical for most hotel valet's...perhaps the valet parking is far away too. Plan to call from your room before you need your car to save some time.
2. No Ice Makers found on any floor. Staff is very happy to bring ice to you, but if you like "self-service" for something as simple as ice, you'll have to adjust :)
3. The elevators secure ALL floors, requiring you to swipe your room card. The only problem is the card reader is probably the least "people-friendly" card reader I have ever seen. You have to swipe your card in a direction that appears to be upside-down and backwards (to me) to get it to work. Several times I would swipe the card in all 4 possible motions with no luck. By the second day, I figured out the one side and direction to use and started getting better luck, but a second or third swipe was typically needed.
4. There is no setting on the room A/C to have the fan blow continuously. I am a light sleeper, and to drown out traffic noise or activities in hallways, I love to set a hotel room's fan to continous to act as "white noise" and give me a deeper sleep. Even when the A/C is running, it is dead silent with no air noise. Other people might like it better this way, but I do not. Still, the bed is so darn comfortable (feels like several inches of pillowtop) I slept like a log anyway.
5. Wireless Internet in the meeting rooms on the second floor is NOT free (different SSID, etc.) even though it IS free in your hotel room.
For a great business meeting/event, or a special occasion for a romantic getaway, the Conrad Indianapolis is outstanding, and definitely worthy of an expected 5-star rating.