Been to better hotels A review of Red Jacket Mountain View Resort
We booked one of the jacuzzi rooms for Mothers Day weekend. We should have known things were not good when my husband repeatedly told the reservation clerk that we were reserving for Saturday and not Friday. When we arrived, we were told that we were listed as "no show's" for Friday. We were then informed that they had no jacuzzi rooms available. They offered us another room for a discounted rate, and then told that "there is a jacuzzi by our pool" (not what we had in mind). When we got to our room, it was very obvious that someone had been smoking in the room just by the smell. There were cigarette burns in the comforter on the bed and numerous burns in the carpet. Our complimentary buffet that was given to us was supposed to be from 7:00 to 12:00. They called us and said that "our" buffet was only from 7:30 to 9:00. For the price we paid, we could have stayed at a much nicer and cleaner hotel. I would not go back there again!