Beautiful hotel and great location A review of Renaissance Providence Hotel
We stayed at this property on June 1st the day after it's official opening. I can say the property is one of the nicest Providence has to offer. Unfortunately, they were not fully prepared to open to the pubic. They only had room service, their restaurant and bar was not open. The exercise room was top notch. The room we had was rather on the small side, overlooking the parking garage of the mall, but was nicely decorated and the bathroom was beautiful. We did have several issues but I defer going over them because I truly feel due a premature opening, the staff was overwhelmed. I will state that the issues we did encounter were taken care of in the utmost professional way by the management staff and they went above and beyond to rectify our issues.
Having stayed at all the Marriott properties in Providence, I would highly recommend spending the extra money to stay at this hotel. It's location to the mall and Water fires are great for anyone who loves to walk. We even walked to Federal Hill from the hotel. Who doesn't like a good mile walk after a wonder Italian dinner!
Issues aside, we have already booked a return trip to this hotel and have no doubt, the service will be top notch. The Renaissance is now our #1 hotel choice when visiting Providence.