Bait and Switch- Be warned A review of Quality Inn San Simeon
Well where do we begin? We made reservations for the in-room spa......
only to be told it wasn't what we had reserved and that it would cost $40 more than we were quoted. We were repeatedly insulted when we questioned the night manager about this. Also, beware that the internet prices according to season are not consistent and may change once you check in. We called and were given a value season price, but once we arrived the price changed to the mid season rate - a $30 difference.
Once we took the "luxury" suite, we discovered that the fireplace wasn't in the bedroom, the refrigerator wasn't attached properly and fell off the shelf, and the general decor of the room was out-dated and needed repairs. The ice machine was broken and the continental breakfast was stale bagels and muffins.