Bad Hotel A review of Morongo Casino, Resort & Spa
Checking in on a late Sunday afternoon (3:30pm) you would expect to get to your room but not here it must be 4pm!! having left the car with the valet this was somewhat annoying. Eventually getting to the room it was OK, strange decor but pretty clean, the bathrooms are large but no bath, just a large shower. The rooms can be noisy, when trying to sleep noise could be heard from rooms either side and in the corridor with banging doors and voices. Trying to get maintenance to attend to a fault was just a joke, there is no customer service at all at this hotel. The rest of the hotel is not good, the food court awful, the cafe is part of the casino and not nice, the other restuarant on the 24th floor and the appears to sway in the wind! No idea what the pool area was like as it rained all the time we were there. The casino is very crowded, noisy and smokey, this is trying to be a Las Vegas style but fails badly.