Awful A review of Crowne Plaza Newark Airport

I would never recommend staying at this hotel. My husband and I stayed there on Dec. 22, 2004. We arrived at 2am and just wanted to get into our room and go to sleep. Unfortunately, we were greeted by rude employees to start. We had to struggle with our luggage as the security/door person looked on (wouldn't even hold the door). Afterwards, the front desk person with no personality and quite rude, checked us into a room that was either occupied or just not cleaned yet. WE went back downstairs and got a new room which had no heat. We called to the front desk and asked if they could bring us keys to a new room. The answer was "no." We were so tired that we just stayed in the room. We noticed that there was one glass, one coffee cup, no extra blankets, no extra pillows, and sheets soooo thin that you could see through them. As we bundled up with all our sweatshirts on and crawled into our bed, we found that the TV remote wouldn't work. IT was just one thing after another. Not to mention, the location was bad. We were starving and there was nothing in the hotel and nowhere safe to go get a bite to eat. The whole hotel looks run down and old. Please don't stay here if you can help it!!!!!!

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Crowne Plaza Newark Airport
183 reviews