Avoid - terrible service A review of Hotel Corque
I made reservations 7 months prior to an event in the Solvang area. I needed a room for myself and two friends so I reserved a junior suite for one night. The day before arriving, I noticed that the confirmation specified only two persons. I called, wanting to make sure that there were towels, etc. for three people. The reservation person said that he would change the information. When I arrived, I had been downgraded from a suite to a standard room supposedly "on my request." They kept telling me that I must have "misunderstood" the agent. There was no misunderstanding - nothing was said about changing the room. They refused to do anything for me. All rooms were full, they said. At first, the manager refused to come out and talk to me. I refused to leave and refused the standard room. She finally came out of her hole to talk to me. While I was waiting, I was also surprised at the lack of service to other customers. People came to the front desk asking for help arrange a limo and were simply referred to the yellow pages. Since this is wine country, I couldn't believe that they didn't already have some limo contacts. I finally told them (knowing that the town would be booked) that I would take the room for $75, about half of what the rate they were trying to charge me. The manager had left again, and the front desk girl said no. I had to tell her once again to get the manager. After huffing and puffing for 5 or 10 minutes, she finally relented.
The place is adequate at best. For the prices, you should have low expectations.