Average value A review of 1905 Basin Park Hotel
My wife and I stayed here during the off-season between Christmas and New Year's Eve. Though the town of Eureka Springs was quiet, the hotel was busy with couples like us, here for the spa. The hotel is just over a century old, so rooms are quaint, but comfortable and large. Ours had a separate TV room (with a sofa, microwave, fridge, and table), a smallish main bedroom, and a large bathroom (with wonderful Jacuzzi!) The main bar/restaurant closed at 8:30 - perhaps just for the winter season? - which allowed us to experience the billiards room at the top floor, where a couple of poker and chess games were in full-swing. Certainly a livelier alternative to standard hotel bars! As with other hotels on our journey, the main downside was staff attitude - customer service seems to mean nothing! The driver that collected us from the distant car park and the front desk guy wore frowns and couldn't raise a smile between them. Is it too much to smile at customers and make them feel welcome? Or do we have to tip first? I thought one tips to reward good service, not to receive it in the first place.
The 'spa' is just converted bedrooms on the second floor in which you get your massages and wraps. You'll need to go elsewhere if your needs are beyond those simple treatments - no sauna or anything fancy!
Our recommendation would be to use the Basin Park as a base from which to explore the Eureka Springs area (which is beautiful), if you are on a budget. If not, go to one of the classier hotels in town.
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