An excellent hotle, pity about the pool A review of Rydges on Swanston Melbourne
We stayed at rydges for the first time last week and I must say that it exceeded our expectations. Not only was our room bigger than we thought, it was clean and felt fairly modern. The staff couldn't have made us feel more welcome and responded quickly and professionally when we had a problem with air conditioning (which was fixed instantly) . It wasn't flawless however, the pool area looked tired and old and the spa was quite cold. But overall I would stay there again next time we visit Melbourne.
Thank you for taking the time to share your observations with us. It is always extremely pleasing to hear positive comments about Rydges Carlton and it's staff.
Before closing I would like to say that with the large number of hotels available in the marketplace, we realise you have a choice. We greatly appreciate that you chose to stay with us and we look forward to having an opptunity to be of service to you in the future.