Airpory Regency A review of Regency Hotel Miami

When we arrived, we checked in, got our room, then went to our room. We were given someone elses room. We walked into someone elses room. Then we went down to the front desk to get a new room. We then enter our new room, the outlets don't work, the carpets are stained, the beds sheets are stained with ink. The bathroom has pubic hair on the floor. Later on we tried watching tv. The tv had no reception. We called orbitz, and called to complain, because the it was just horrible. The called the hotel, the hotel gave us a new room. they gave us the top floor which was is the penthouse floor. The tv worked better, the room was alot cleaner. The hotel is also in the middle of construction, mabey one day is nice. You look at the reception area in the pictures and you say its not that bad. But when you come into most room, it looked bad. the pool is not heated like it stated.

Reviewed by
Regency Hotel Miami
403 reviews