Above average staff & clean, clean, clean A review of Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
My family of 5 stayed in this hotel (room # 220, 2 bedroom suite) for 3 nights in Feb, 06.
The hotel was clean in every area, from the guest laundry located on the third floor to the public bathrooms by the pool.
The staff was ALWAYS very helpful & friendly.
At check-in we were given a map of surrounding restaurants & chain stores. We were also informed that Bennigans would deliver to the room & all charges would be put on the room. (we ate from bennigans 2 nights & the food was good)
Their breakfast was more than adequate considering it was free & included enough of a variety to keep both the adults & the kids happy. The staff did not mind if you just raided the breakfast & took it back up to your room. (we did everyday)
There was free ice cream sandwiches & bars from 8-10 every night & the staff didn't watch the freezer too closely. I think one of my kids lived in that freezer one night.
There was a noticeable police presence in the common lobby area every night, not that I ever saw any criminal elements around the hotel.
Very peaceful location off of the main drag, the pool is located against the back parking lot, with no real view of anything but trees.