About average A review of SpringHill Suites Hershey
This is the second time in 3 years we stayed at this hotel. The first time the hotel was just one year old and we had an excellent stay. This time was just about average. The staff was nice, but I knew more about hershey attractions than they did. The reservation was made 4 months in advance and booked at a discounted rate. When we arrived we were charged the current rate that was alot higher. At first they would not make an adjustment until a senior staff member who was going off duty overheard and steped in an varified the discount rate was indeed correct at the time of booking. The indoor pool was freezing, so the kids weren't able to swim. Instead we went back to the room and payed($7.95) for the on tv room playstation and could only use it for 20 minutes until we were bumped off because to many other people in the hotel were using it. The front desk did credit us at check out. The hotel is clean and there is more space than the average hotel room. The breakfast has become very skimpy and not that great since our first stay. For the amount we payed , the stay wasn't worth it. We will trya nother place next time.