A Wonderful Resort A review of The Fairmont Orchid, Hawaii
After carefully considering the 5 major resorts on the Kohala Coast, I was thrilled with my selection of the Fairmont Orchid. The problems described by other reviewers simply baffle me. We had an incredible time during our 4 night stay and found every service just fantastic.
The Ohana package gave us two rooms (2nd room half price) plus the wonderful, delicious and expansive breakfast buffet daily. The facilities are lovely, gracious, elegant yet very relaxing & comfortable. Our rooms were very spacious (rooms 1140 and 1146) and convenient to both the pool and beach. Our original rooms faced a construction site which concerned me, but our kind bell man happily called the front desk and we were moved across the hall to a quieter location -- no problem at all. Unexpected special amenities were the beautiful orchid leis upon arrival, huge Aveda toiletries, nightly water bottles at turndown, fresh fruit handed out around the pool, and many more. The "Beach Boys" are incredibly knowledgable and generous in their love of Hawaii (Kalani & Kalua). We were so busy with the free activities (historic hikes, water aerobics, on and on) that I never even made it to the golf course. The threat of a hurricane meant cloudy, rainy weather for 24 hours (obviously well beyond the hotel's control!) but they tried to make it up by showing kid-freindly movies in the theater all day. My girls were thrilled and I was impressed with how calmy the staff handled a potentially scary situation. Kudos to the Fairmont for a wonderful trip.
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